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Projects.
I find purpose in building empathy and understanding humans so that I can prioritize the end-user’s experience in design decisions. My goal is to identify and deeply understand problems so that we can derive evidence-based solutions and improve the delivery and reception of health care.
I have experience planning and executing a range of methodologies (surveys, interviews, focus groups, etc.) with a range of end-users (clinicians, care managers, postpartum women, teenagers, etc.). I have worked across the product development process, from exploratory to generative to evaluative. An important part of my research process is collaborating with stakeholders and communicating findings and actionable next steps.
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