About Me.
I'm a UX Researcher with a passion for improving healthcare experiences. For over 5 years, I've been conducting user research, from interviews and focus groups to surveys and data analysis. I love turning complex research findings into clear, actionable insights that help teams build better products.
EXPERIENCE
Graduate Researcher
Northwestern University
Sept 2019 - June 2025
Independent Researcher:
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Led end-to-end UX research projects, including defining research goals, planning, executing, and analyzing qualitative and quantitative research (e.g. interviews, focus groups, surveys).
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Prioritized high-impact research initiatives through collaboration with stakeholders and successfully managed multiple projects simultaneously.
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Translated findings into actionable recommendations and created low-fidelity designs and mockups in Figma to communicate design concepts and user workflows.
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Effectively communicated research to diverse audiences. Published 7 written research papers and presented at 8 academic, industry, and internal conferences.
Research Assistant:
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Conducted user research for a 6-million National Institute of Mental Health (NIMH) ALACRITY Center grant to gather insights into user needs and identify pain points.
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Analyzed and synthesized qualitative data from physicians, patients, and stakeholders using Dedoose and Miro.
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Prepared and presented research findings and design recommendations to the team.
Instructor:
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Developed and delivered engaging instructional materials for Public Speaking, utilizing AI and GPT tools to streamline the process.
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Received positive feedback from students on instructional clarity, mentorship, and fostering a positive and inclusive learning environment.
UX Researcher
WellSky
Sept 2018 - Sept 2019
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Significantly increased awareness and adoption of user-centered design principles within the organization and advocated for user needs throughout the product development lifecycle.
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Led user research initiatives, including conducting and analyzing focus groups, stakeholder interviews, and Qualtrics surveys, resulting in actionable recommendations that informed product development and met business objectives.
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Effectively utilized Jira for project tracking and collaboration with the development team within a fast-paced Agile Scrum framework.
Application
Development
Specialist
Boston Children’s Hospital
July 2014 - Aug 2017
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Wrote advanced SQL queries to extract administrative, clinical, financial, and demographic data for 80+ research studies, enabling timely data analysis and accelerating research timelines.
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Improved software quality through rigorous QA testing, including the development and execution of test plans and automated scripts to identify and resolve UI and performance issues.
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Provided training and support for REDCap users, conducting over 20 training sessions and assisting over 100 researchers in utilizing the platform effectively, resulting in increased data quality and research efficiency.
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Designed and built REDCap surveys and databases for research teams and healthcare professionals, ensuring data integrity for critical research projects.
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Developed and maintained a comprehensive library of SOPs in SharePoint, improving team efficiency and reducing errors.