top of page

About Me.

I'm a UX Researcher with a passion for improving healthcare experiences. For over 5 years, I've been conducting user research, from interviews and focus groups to surveys and data analysis. I love turning complex research findings into clear, actionable insights that help teams build better products.

EXPERIENCE

Graduate Researcher

Northwestern University
Sept 2019 - June 2025

Independent Researcher: 

  • Led end-to-end UX research projects, including defining research goals, planning, executing, and analyzing qualitative and quantitative research (e.g. interviews, focus groups, surveys). 

  • Prioritized high-impact research initiatives through collaboration with stakeholders and successfully managed multiple projects simultaneously.

  • Translated findings into actionable recommendations and created low-fidelity designs and mockups in Figma to communicate design concepts and user workflows. 

  • Effectively communicated research to diverse audiences. Published 7 written research papers and presented at 8 academic, industry, and internal conferences. 

Research Assistant: 

  • Conducted user research for a 6-million National Institute of Mental Health (NIMH) ALACRITY Center grant to gather insights into user needs and identify pain points. 

  • Analyzed and synthesized qualitative data from physicians, patients, and stakeholders using Dedoose and Miro.

  • Prepared and presented research findings and design recommendations to the team.

Instructor: 

  • Developed and delivered engaging instructional materials for Public Speaking, utilizing AI and GPT tools to streamline the process. 

  • Received positive feedback from students on instructional clarity, mentorship, and fostering a positive and inclusive learning environment.

UX Researcher

WellSky
Sept 2018 - Sept 2019

  • Significantly increased awareness and adoption of user-centered design principles within the organization and advocated for user needs throughout the product development lifecycle.

  • Led user research initiatives, including conducting and analyzing focus groups, stakeholder interviews, and Qualtrics surveys, resulting in actionable recommendations that informed product development and met business objectives.

  • Effectively utilized Jira for project tracking and collaboration with the development team within a fast-paced Agile Scrum framework.

Application
Development
Specialist

Boston Children’s Hospital
July 2014 - Aug 2017

  • Wrote advanced SQL queries to extract administrative, clinical, financial, and demographic data for 80+ research studies, enabling timely data analysis and accelerating research timelines.

  • Improved software quality through rigorous QA testing, including the development and execution of test plans and automated scripts to identify and resolve UI and performance issues.

  • Provided training and support for REDCap users, conducting over 20 training sessions and assisting over 100 researchers in utilizing the platform effectively, resulting in increased data quality and research efficiency.

  • Designed and built REDCap surveys and databases for research teams and healthcare professionals, ensuring data integrity for critical research projects.

  • Developed and maintained a comprehensive library of SOPs in SharePoint, improving team efficiency and reducing errors.

EDUCATION

Doctor of Philosophy (PhD):
Media, Technology, and Society

Northwestern University
2019 - 2025

Master of Science (MS):
Information Studies

The University of Texas at Austin
2017 - 2018

Bachelor of Arts (BA):
Psychology

The College of Wooster
2010 - 2014

bottom of page